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Store email
service@phatoil.com
Free shipping on All Orders. No Minimum Purchase
Free Shipping on All Orders, 3-7 Days Delivery (Some Items: 10-15 Days)
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Free shipping on all orders
No minimum purchase
Processing: 1-3 days
Shipping: 14~30 days
Shipped from overseas warehouses or China.
Orders typically process within 12-72 hours. No weekend/holiday shipping. Possible delays during high demand.
Allow extra transit time. Significant delays prompt email/phone contact. Thanks for understanding.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
Custom-order or personalised items do not have a right to 14 days refund. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.
No restocking fee to be charged to the consumers for the return of a product.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@phatoil.com
Please contact our Customer service at service@phatoil.com to get the return address.
3 Vetiver Essential Oil
4 Ylang Ylang Essential Oil
5 Lemongrass Essential Oil
5 Bergamot Essential Oil
4 Lavender Essential Oil
4 Jasmine Essential Oil
4 Ylang Ylang Essential Oil
4 Rose Essential Oil
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Because THIS Is Premium Grade; Concentration Of Essential Oils Are Higher For Creating Soaps, Lotions, Candles, Etc. LOVE IT, In My Large AROMATHERAPY/DIFFUSER. VERY NICE QUALITY & WILL BUY OTHER SCENTS. Thank You. Sherrie A.
I have ordered from this company several times and haven’t been disappointed. Ylang Ylang, I’ve never smelled before and took a chance after reading all different reviews. It’s really nice. Reminds me of spring and summer with my windows open smelling all the flowers in my garden. They always come packaged really good and safe. Tightly closed and sealed with glass dropper in foam. I’m talking about the 3.38 size, don’t know about smaller sizes. After being disappointed so many times with oils that barely have any scents this is the only company I deal with. Maybe the extremely expensive oils are better I don’t know but this oil used in my bedroom diffuser, has my entire place smelling great! I love the smell, the price, and the quick delivery.
***It say CLOVE at the top because I also bought that and love it. The seller is Langhong—product company is Phatoil. Want to make that clear because there’s different sellers with the same product that were NOT a good experience. I put in to subscribe for Ylang Ylang only to see it’s a different seller so I have to cancel it. I’m specific because a lot of reviews aren’t detailed enough OR pictures don’t match the items. Scroll down for a review of what ur looking at , and it reads…”Great product! Love it ! “. But the pic is different or whatever is frustrating. Lol.
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